Refund Policy
At Forestry Games, we strive to provide our customers with the best possible experience when purchasing digital downloads. We understand that sometimes issues may arise, and we are committed to addressing them promptly and fairly. Please read our refund policy carefully to understand our guidelines:
Cancellation of Orders for Digital Downloads: We regret to inform you that we are unable to accept cancellations of any orders for digital downloads once you have commenced downloading. This policy is in place to ensure the protection of digital content and intellectual property rights.
Evaluation Before Purchase: We provide a sample, extract, or preview for every game on our website. These previews are available for evaluation before making a purchase, providing you with a clear understanding of the content you are purchasing.
Refunds for Technical Issues: In the rare event of technical issues or errors on our website that affect payments, charges, or if game files/digital files are found to be corrupted, you may request a refund. Such requests must be made within 7 calendar days of purchase via the contact form located on our Contact page.
Refund Process: All refund requests will be processed within 7 days of receiving the request. We will review the request and promptly issue a refund if it meets our criteria.
Termination of Rights: In the event of a sale being reversed, canceled, or refunded for any reason, all rights granted under the purchased license will immediately terminate. You are required to cease the use of the game codes and destroy all copies of the game files.
We value your satisfaction and aim to address any concerns you may have regarding your purchases. If you have any questions or require assistance regarding our refund policy, please don’t hesitate to contact us through our Contact page.
Thank you for choosing Forestry Games.
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